Plus One, an Optum Company
Delivering Workplace Well-being
Integrated mental well-being solutions designed to enhance workforce resilience, encourage early recognition of concerns and promote a supportive work environment.
Workplace mental well-being support helps organizations build a more resilient, inclusive culture by increasing awareness, reducing stigma and giving employees practical tools to recognize and respond to mental health challenges.
Our Mental Well-being Specialists and Mental Health First Aid (MHFA) training help employees feel supported and empowered, whether they are navigating stress, supporting a teammate or connecting someone to resources.
With a mix of education, outreach and expert-led training, we help employers create an environment where well-being feels accessible and mental health conversations become part of everyday workplace culture.
Mental health has become a core element of workforce performance, retention and culture. Globally, employers lose 12 billion working days every year to depression and anxiety, at a cost of $1 trillion in lost productivity. Employees increasingly expect workplaces to prioritize mental well-being.
Structured support helps organizations:
Mental well‑being specialists support your culture and health strategy while serving as a trusted point of connection for employees.
Mental Health First Aid (MHFA) is an evidence-based education program that teaches how to recognize signs of mental health or substance use challenges, and how to respond with confidence and care.
Our approach strengthens workplace resilience and builds confidence in addressing mental health challenges.
A financial services client who made mental well-being a strategic priority saw positive results:
These results demonstrate how targeted education and specialist support can transform culture and improve daily interactions.
MHFA certifications in one year
of participants said training allowed meaningful practice of new skills
found the training helpful and informative
A Mental Well-being Specialist delivers Mental Health First Aid training, leads emotional well-being outreach campaigns, collaborates with EAP and behavioral health vendors and promotes inclusivity across the workforce. Their role supports an employer’s mental well-being strategy by building awareness, reducing stigma and connecting employees to available resources.
MHFA teaches employees to recognize risk factors and warning signs of mental health and substance use concerns, understand how to respond to someone in distress and follow a five-step action plan to offer initial support and connect individuals to appropriate help.
MHFA is fully accessible to distributed teams. Participants complete two hours of self-paced pre-work followed by a full-day virtual training session led by certified Optum MHFA instructors. This format supports onsite, hybrid and remote workforces equally.
Mental well-being support helps reduce stigma, encourages open conversations, strengthens inclusivity and fosters a culture of care. Specialists engage employees through outreach, training, orientations and peer-network development, helping build resilience across the organization.
One financial services employer certified 250 employees in MHFA within 11 months, with 82% reporting ample opportunity to practice new skills and 100% finding the course helpful and informative — demonstrating the measurable impact of structured, education-based mental well-being support.
Create a culture where mental well-being feels supported, accessible, and integrated into everyday work.
Create a culture where mental well-being feels supported, accessible, and integrated into everyday work.
Tell us about your organisation. A member of our team will respond within 24 hours (holidays excluded).
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